Customer care

We follow the customer, step by step, from the design phase to the post-sale, helping him in every choice. We manage return procedures for non-compliant materials and / or repairs in a short time, always guaranteeing customer satisfaction.

Team

High professionalism of its employees and consolidated collaborative relationships with the main companies in the sector

UNI EN ISO 9001/2015 for distribution

SIRIO has acquired the UNI EN ISO 9001 certification since 1997, currently 2015 edition, for the marketing of electrical and electronic components under the manufacturer’s brand.

From purchases to market diffusion, SIRIO is geared towards a professional and well-structured organization in order to guarantee customers a quick and targeted service .

  • Personalized solutions

    Expert staff who, thanks to deep technical expertise, during the design phase support the customer in identifying and approving the most suitable component for the application.

  • Flexibility

    Thanks to a close collaboration with the parent companies we are able to provide samples, avoiding overstock problems for the customer during the prototyping phase of new products.

  • High quality standards

    We are official distributors of the main connection brands in the world panorama. Our products meet the highest quality standards, responding to the main international regulations.

  • Customer service

    We follow the customer, step by step, from the design phase to the post-sale, helping him in every choice. We manage return procedures for non-compliant materials and / or repairs in a short time, always guaranteeing customer satisfaction.

System Solution

SIRIO guarantees its customers a complete assistance service and provides a professional and experienced staff able to follow any type of project, recommending the ideal solutions in the purchase of products, chosen from the best Italian and foreign manufacturing companies.

The range of electrical and electronic components that SIRIO offers its customers consists of thousands of high quality products, with the great advantage of having a single contact person available to create together the ideal plan according to their needs.

Thanks to highly specialized skills, SIRIO offers a series of technological solutions for industrial machines in every sector: from food to alternative energies, up to large industry and the railway sector.

The assistance service provided by SIRIO continues when the products are purchased and sent, but also in the after-sales service, where the customer can contact the staff in charge for any questions and advice.

Ask for more information on the Brands and Distributed Products we are at your service.